At Jewelhalo, we strive to deliver your orders promptly and efficiently. This Shipping Policy outlines the shipping methods, estimated delivery times, and other important details to ensure clarity and transparency for our customers.
Shipping Methods
We offer the following shipping options:
Standard Shipping:
- Delivery Time: 7-14 business days.
- Cost: Calculated at checkout based on the destination and order weight.
Express Shipping:
- Delivery Time: 5-10 business days.
- Cost: Higher than standard shipping, calculated at checkout.
Free Shipping:
- Available for orders over $99.
- Delivery Time: Follows the standard shipping timeframe.
Processing Time
- Orders are processed within 1-3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
International Shipping
- We ship to most countries worldwide.
- Delivery times may vary depending on the destination and customs clearance processes.
- Customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country.
Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses.
- Certain items may have shipping restrictions due to size, weight, or import regulations.
Tracking Your Order
- Once your order is shipped, a tracking number will be provided via email.
- You can use the tracking number to monitor your shipment's progress on the courier’s website.
Delays and Issues
While we aim to deliver orders within the estimated timeframes, delays may occur due to:
- Weather conditions.
- Customs processing for international orders.
- Other unforeseen circumstances.
If your order is delayed beyond the estimated timeframe, please contact us at support@jewelhalo.com for assistance.
Contact Us
If you have any questions or concerns regarding our Shipping Policy, please reach out to us:
Email: support@jewelhalo.com
Thank you for choosing Jewelhalo. We appreciate your business and are committed to ensuring a smooth delivery experience!
